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ISO 9001 in organizations: influencing factors and benefits

Authors :
Dalia Susnienė
Gediminas Sargūnas
Source :
Taikomieji tyrimai studijose ir praktikoje [Applied research in studies and practice]. 2018, 14, p. 5-12., Taikomieji tyrimai studijose ir praktikoje, Vol 14, Iss 1, Pp 5-12 (2018)
Publication Year :
2018

Abstract

The aim of this study is to identify and classify potential and verified benefits of implementing quality management systems according to ISO 9001 standard and to give an overview on how certain positive or negatyve factors manifest in the adherence to ISO 9001 in practice. The paper classifies the major identified benefits into internal and external ones. It also relates the potential benefits to factors and indicators which reflect specific standard requirements in order to attain these benefits. Keywords: quality management; ISO 9001 quality standard; implementation of ISO 9001; benefits

Details

Language :
English
ISSN :
20291280 and 26690071
Database :
OpenAIRE
Journal :
Taikomieji tyrimai studijose ir praktikoje [Applied research in studies and practice]. 2018, 14, p. 5-12., Taikomieji tyrimai studijose ir praktikoje, Vol 14, Iss 1, Pp 5-12 (2018)
Accession number :
edsair.dedup.wf.001..cc31852fa3d30ae2c8df46767472783b