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'Hallo, Ik ben Anna uw virtuele assistent': Talige kenmerken in customer service chatbots

Authors :
Liebrecht, Christine
van Hooijdonk, Charlotte
Kunneman, Florian
van Miltenburg, Emiel
LS communicatie- en informatiewetenschap
ILS L&C
Source :
DIXIT, 18, 9
Publication Year :
2021

Subjects

Subjects :
klantenservice
chatbots

Details

Language :
Dutch; Flemish
Database :
OpenAIRE
Journal :
DIXIT, 18, 9
Accession number :
edsair.dedup.wf.001..40899e6e3eddb5329178483c29401feb

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Authors Abstract Subjects Details