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Evaluating the effectiveness of conversational marketing: A comparative study of live chat and chatbot

Authors :
Ramana, J. Venkata
Pavana, Kanagala
Merugu, Vineetha
Source :
AIP Conference Proceedings Online; November 2023, Vol. 2821 Issue: 1 p040014-40022, 9p
Publication Year :
2023

Details

Language :
English
ISSN :
0094243X and 15517616
Volume :
2821
Issue :
1
Database :
Supplemental Index
Journal :
AIP Conference Proceedings Online
Publication Type :
Periodical
Accession number :
ejs64556322
Full Text :
https://doi.org/10.1063/5.0158530