Flexibility of System of Systems

In order to remain competitive, organizations have to make themselves accessible to a diversity of alternatives, which could be a direct influence on their flexibility; however, flexibility introduces a new context by which these organizations manage the systems they realize. In this paper, we present a theoretical perspective on the management of flexibility of a type of system called a System of Systems (SoS). We first define flexibility as it has been described with respect to the management of a system, how this may relate to SoS and establish that there is a deficiency for understanding how the SoS should be managed near the optimization region of flexibility. We then propose a theoretical model for managing flexibility in a SoS that begins to address this optimization region of flexibility. We demonstrate our model with an empirical case study of the New York City Yellow Cab SoS and conclude with potential implications this research has on flexible systems management.