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Hospitality 101.

Authors :
Apt, Jay
Source :
Business Philadelphia; Jul96, Vol. 7 Issue 7, p27, 3p, 2 Color Photographs
Publication Year :
1996

Abstract

Focuses on the cultivation of hospitality among hotel employees in Philadelphia, Pennsylvania. Warmth and friendliness as a vital part of local hotel managers' strategic planning; City's tradition of hospitality; Importance of continuing education for hotel employees; Classes on hotel operation and hospitality offered by the Greater Philadelphia Hotel Association's (GHPA) Educational Institute.

Details

Language :
English
ISSN :
10517510
Volume :
7
Issue :
7
Database :
Supplemental Index
Journal :
Business Philadelphia
Publication Type :
Periodical
Accession number :
9607163438