Issues in Vendor/Library Relations -- Patronized.

The article focuses on library service prior to the use of computer technology. The author notes that using libraries in pre-digital times were quite a task. One has to carry borrowed books to a tedious check-out process then carry them back to one's place of study. Looking for books was reportedly a struggle due to maze-like buildings, partly to poor signage, and partly to ancient classification. Buildings were said to be not large enough to hold print collections. Patrons have to contend with tight shelves and remote storage locations if an old book is desired. Academic libraries are bent on serving patrons, providing cafe's, nice study spaces, and friendly Google-like search boxes on library Websites.