Back to Search Start Over

The Three R's.

Authors :
Betz, Kenneth W.
Source :
Qualified Remodeler; Jul2012, Vol. 38 Issue 7, p32-36, 5p, 15 Graphs
Publication Year :
2012

Abstract

The article reports on the importance of customer satisfaction in remodeling business in the U.S. It notes that there are three r's in customer satisfaction which are referrals, repuation and repeat business. It mentions that customer satisfaction is one of the most valuable tools a remodeler can have in one's marketing.

Details

Language :
English
ISSN :
00989207
Volume :
38
Issue :
7
Database :
Supplemental Index
Journal :
Qualified Remodeler
Publication Type :
Periodical
Accession number :
77747639