Chapter 19: EDUCATION--TRAINING THE TOOLS AND TOOLS FOR TRAINING.

Chapter 19 of the book "On-Demand Supply Management: World Class Strategies, Practices and Technology," by Douglas A. Smock, Robert A. Rudzki and Stephen C. Rogers, is presented. It focuses on organizational training. It mentions the training for electronic-tool (e-tool) which includes training the e-tool, using tool providers to increase sourcing skills and using the e-tools to train people on non-e-tool subjects. It suggests intranet sites to reinforce sourcing processes via process diagrams.