CHAPTER 1: THE POTENTIAL OF ICTS FOR GOOD GOVERNANCE: BASIC CONCEPTS AND DEFINITIONS.

Chapter 1 of the book "E-Governance in Africa: From Theory to Action: A Handbook on ICTs for Local Governance" is presented. It explores the use of information and communication technologies (ICTs) for global communications, the benefits of developing ICT use for governance including powerful transmission of information and stimulating debate. It highlights the definition of government and the concept of governance according to the World Bank, United Nations Development Plan (UNDP) and the Institute of Governance.