Cite
Chapter 9: The three different phases of business relationships.
MLA
Kean, David, and Chris Cowpe. “Chapter 9: The Three Different Phases of Business Relationships.” How to Win Friends & Influence Profits, 2008, pp. 85–96. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edo&AN=47615476&authtype=sso&custid=ns315887.
APA
Kean, D., & Cowpe, C. (2008). Chapter 9: The three different phases of business relationships. In How to Win Friends & Influence Profits (pp. 85–96).
Chicago
Kean, David, and Chris Cowpe. 2008. “Chapter 9: The Three Different Phases of Business Relationships.” In How to Win Friends & Influence Profits, 85–96. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edo&AN=47615476&authtype=sso&custid=ns315887.