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Chapter 15: IBM.

Authors :
Ahmed, Pervaiz K.
Lim, Kwang Kok
Loh, Ann Y. E.
Source :
Learning Through Knowledge Management; 2001, p221-232, 12p, 1 Color Photograph, 3 Diagrams
Publication Year :
2001

Abstract

Chapter 15 of the book "Learning Through Knowledge Management" is presented. It looks at the view of International Business Machines (IBM) Corp. on knowledge and information in managing the business. It highlights the development of a knowledge management programme called Intellectual Capital Management (ICM) by IBM which focused on information for its customers and the ICM AssetWeb which enabled sharing knowledge during customer engagements.

Details

Language :
English
ISBNs :
9780750647106
Database :
Supplemental Index
Journal :
Learning Through Knowledge Management
Publication Type :
Book
Accession number :
34318028