Chapter 7: British Airways.

MLA

Ahmed, Pervaiz K., et al. “Chapter 7: British Airways.” Learning Through Knowledge Management, 2001, pp. 143–55. EBSCOhost, widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edo&AN=34318020&authtype=sso&custid=ns315887.

APA

Ahmed, P. K., Lim, K. K., & Loh, A. Y. E. (2001). Chapter 7: British Airways. In Learning Through Knowledge Management (pp. 143–155).

Chicago

Ahmed, Pervaiz K., Kwang Kok Lim, and Ann Y. E. Loh. 2001. “Chapter 7: British Airways.” In Learning Through Knowledge Management, 143–55. http://widgets.ebscohost.com/prod/customlink/proxify/proxify.php?count=1&encode=0&proxy=&find_1=&replace_1=&target=https://search.ebscohost.com/login.aspx?direct=true&site=eds-live&scope=site&db=edo&AN=34318020&authtype=sso&custid=ns315887.