The Studio: Reflections and Issues Arising.

An advanced Telematic Studio was built at the University of Jyväskylä to combine the latest technologies for local and distributed work and/or meetings. The objectives were to combine leading edge technologies with ethnographic design principles derived from CSCW and HCI to support a broad range of activities. We informed the design by studies of similar facilities on other sites. The Studio is popular, and it is easy to give glowing accounts of its use. Nevertheless, over three years a significant number of problems have arisen with both technologies and uses. Some of these are local. Others may be generalisable to any ‘cooperative building'. For example: problems with videoconferencing; incompatibilities between Office and Theatre design metaphors. [ABSTRACT FROM AUTHOR]