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System i IT Help Desk Applications Product Roundup.

Authors :
Ghrist, John
Source :
System iNEWS; Jan2007, Issue 327, p47-47, 2/3p
Publication Year :
2007

Abstract

The article focuses on information technology (IT) help desk applications. These software record and resolve end-user computing problems and keep historical data about continual problems. There are some products that are related to these software but not included in this category like the call center applications because they focus on customer service, rather in IT help desk.

Details

Language :
English
ISSN :
19331738
Issue :
327
Database :
Supplemental Index
Journal :
System iNEWS
Publication Type :
Periodical
Accession number :
23780790