Practical Experiences in Producing Synchronous Online Sessions: A Case Study in Higher Education.

The University of South Florida (USF) had a need to support faculty in the successful implementation of a new synchronous online environment. Participating faculty members received training on the new synchronous software, and each was subsequently paired with a graduate assistant or technical support person to assist with the production of their synchronous sessions. During the Fall 2004 semester the faculty implemented a number of synchronous sessions. This paper reflects the lessons learned from this effort. Recommendations are made on how to conduct successful synchronous online sessions with and without production support. [ABSTRACT FROM AUTHOR]