Organizational readiness for change and behavioral intention in information systems implementation.

As technology changes constantly, so does the need for organizations to adapt by promptly and effectively implementing technological improvements to gain a competitive edge. Information systems in the information technology (IT) industry are continually seeing new innovations, and business leaders must be prepared to adopt these technological options to strengthen their organizations' information system infrastructure. Often applied in healthcare settings, organizational readiness for change (ORC) is a promising theory to explore within information systems applications. This study measures the effects of variables contributing to organizational readiness for change and its relationship to behavioral intention (BI) in information systems. Using constructs from quantitative models by Paré and Lokuge, we examine 10 independent variables relevant to ORC and BI. Survey data were collected from the IT industry and analyzed using partial least squares structural equation modeling (PLS-SEM). We found that causal factors do contribute to ORC that determine Information System (IS) implementation decisions for companies in the IT industry through the measurement of BI. The results of this study should benefit the IT industry, which struggles with change management activities within its departments and organizations. [ABSTRACT FROM AUTHOR]