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Factors Influencing Student Satisfaction with LMS Mobile Application: A TAM-Based SEM Analysis.

Authors :
Ajlouni, Aseel
AlOmary, Asmaa
Al-Smadi, Mohammad
Al-Abdallat, Mohammad
Awwad, Ferial Abu
Source :
International Journal of Interactive Mobile Technologies; 2024, Vol. 18 Issue 19, p106-128, 23p
Publication Year :
2024

Abstract

Mobile applications for learning management systems (LMS) are becoming extremely common in higher education institutions, with student satisfaction (SS) being crucial for their adoption and effectiveness. This study addresses the gap in understanding factors influencing SS with LMS mobile applications by employing structural equation modeling (SEM) based on the technology acceptance model (TAM). Quantitative study was adopted in this study, involving 475 undergraduate students. The findings of the study revealed that students' satisfaction with mobile applications for LMS is significantly and positively influenced by external factors (mobile application self-efficacy, content quality, and enjoyment), as well as perceived ease of use and perceived usefulness. The results provide practical insights for decision-makers, professionals, and developers in higher educational institutes on how to effectively implement e-learning systems using mobile applications. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
18657923
Volume :
18
Issue :
19
Database :
Supplemental Index
Journal :
International Journal of Interactive Mobile Technologies
Publication Type :
Academic Journal
Accession number :
180063222
Full Text :
https://doi.org/10.3991/ijim.v18i19.50237