Occurrence and types of drug errors in voluntary reported incidents at a tertiary hospital in Jordan.

Objectives: Drug incident reports may help organization avoid drug errors and enhance patient outcomes. Therefore, the goal of this research is to, using a voluntary, non-punitive reporting strategy, determine the number, origin, type, and severity of reported medication events at Jordan University Hospital (JUH). Methods: The quality division in the JUH provided all reports submitted between June/2020-Decemebr/2021 for review. To gather all the necessary information, a comprehensive content analysis was conducted. The SPSS version 20 program was used to anonymously code the data and conduct the analysis. Results: A total of 74 reports of medication errors involved mistakes in the administration, prescribing, and dispensing of medications. More than half (56.8%) of those reports came from the surgical department and the intensive care units. Anti-infective, antiviral, antifungal, and chemotherapeutic medicines were the pharmacological classes most frequently linked to those reports (49.2%). Most of the errors (85.2%) happened during the administration process, where missed dosages and improper scheduling were responsible for almost half (48.6%) of the reported occurrences. The majority of incidents that were recorded reached the patient, but they didn't hurt them. Conclusion: the study's results indicated a low percentage of reported incidents. The majority of them didn't cause harm to them. [ABSTRACT FROM AUTHOR]