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Effects of the COVID-19 pandemic on the perception of on-demand delivery by the younger generation: An exploratory analysis for Brazil.
- Source :
- Research in Transportation Economics; Sep2023, Vol. 100, pN.PAG-N.PAG, 1p
- Publication Year :
- 2023
-
Abstract
- This paper analyses the effects of the COVID-19 pandemic on the perception of young generation (from 19 to 39 years old) about on-demand delivery services. An exploratory analysis was performed using data from a social media questionnaire and estimating a structural equation model. The findings showed that the perception of on-demand services and on-demand deliveries influenced on-demand purchases before and during the COVID-19 pandemic. Furthermore, the consumer profile influenced on-demand purchases before the COVID-19 pandemic. The practicality of buying and receiving products at home is the main motivation of the young generation regarding the use of on-demand delivery services before and during the COVID-19 pandemic. The findings showed the importance of extending this exploratory analysis to other age groups in the post-pandemic time due to the increase in on-demand deliveries and the related impacts of this delivery service. [ABSTRACT FROM AUTHOR]
Details
- Language :
- English
- ISSN :
- 07398859
- Volume :
- 100
- Database :
- Supplemental Index
- Journal :
- Research in Transportation Economics
- Publication Type :
- Academic Journal
- Accession number :
- 169751651
- Full Text :
- https://doi.org/10.1016/j.retrec.2023.101334