Inclusive design within industry 4.0: A literature review with an exploration of the concept of complexity.

Digitalisation giving rise to Industry 4.0 is said to bring significant change to shop floor workplaces in industrial production. Prior research anticipates challenges of new skills demanded from workers, but also opportunities to employ disabled workers. Inclusive Design could be able to augment this potential of digitalisation towards the inclusion of disabled workers. This paper reports a literature review to understand the state of affairs of Inclusive Design within Industry 4.0. The analysis shows Inclusive Design is underexplored in Industry 4.0, and identifies four key concepts, which are discussed in the paper: complexity, human-centredness, Industry 4.0 as assistive technology, and measuring workers. The concept of complexity is discussed as a source for future research in Inclusive Design in Industry 4.0. [ABSTRACT FROM AUTHOR]