Develop an Inclusive Listening Ear.

To sharpen accent recognition skills, Hansen says leaders must first recognize that everyone has an accent. In the Quartz article "Accent Bias Is an Unchecked Sign of Racism in the Workplace", Heather Hansen makes the case that communication is a two-way street. The accent modification specialist and American communications advisor based in Singapore urges leaders to work on developing their accent recognition skills. [Extracted from the article]