WORKING IN THE DIGITAL AGE: MERGING A STATUS QUO BIAS PERSPECTIVE AND REFLECTIVE PRATICE.

The pillars of digital change (new role models, new competences, changed attitudes) are most visible in the everyday practice of staff. In the digital age of continuous transformations, we need a theoretical basis that is capable of describing an individual's behavior in situations of uncertainty, instability, uniqueness and value conflicts. We approach this theoretical gap by joining the vision of "Reflective Practice" (Schön, 1983) and the status quo bias perspective (Kim and Kankanhalli, 2009; Lee and Joshi, 2017). By proposing a three-step mixed-method study, we try to answer the question of how work can be actually designed in the digital age. Based on our insight, we seek to develop a guideline to help organizations frame the working conditions in a future-oriented and comprehensible way. [ABSTRACT FROM AUTHOR]