The Discourse Analytical Glasses (DAG): Training crisis communication professionals to respond effectively to discussions on social media.

The article discusses the ‘Discourse Analytical Glasses' (DAG), a training for crisis communication professionals. It mentions that the training aims to increase the crisis communication professional's sensitivity for the way language is used on social media and help them to formulate appropriate and timely reactions during crises causing social anxiety in public domain. It informs that training participants gain insight into discursive activities such as rumour construction and mobilization.