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Lead Communication It's Not What You Say but How You Say It.

Authors :
Smith, Kelley Dearing
Source :
Opflow Online; Apr2018, Vol. 44 Issue 4, p12-16, 5p
Publication Year :
2018

Abstract

Water utilities face a communications challenge whenever they discuss lead in drinking water. Lessons learned from a major utility regarding its lead service line replacement program provide valuable insights on communicating with the public about lead. [ABSTRACT FROM AUTHOR]

Subjects

Subjects :
WATER utilities
DRINKING water
COMMUNICATION in management

Details

Language :
English
ISSN :
01498029
Volume :
44
Issue :
4
Database :
Supplemental Index
Journal :
Opflow Online
Publication Type :
Academic Journal
Accession number :
129372024
Full Text :
https://doi.org/10.5991/OPF.2018.44.0038
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