Towards a Generic Meta-Model for PSS Scenarios Modelling and Analysis.

The transition from a product–oriented business towards a PSS-oriented business, known in the scientific literature as ‘servitization’ involves complex changes for decision-makers. Over the past years, the scientific literature has provided consistent advances in PSS decision-support systems including PSS modelling. However, concerning PSS modelling languages or formalisms, most initiatives remain context dependent; to date only a small a piece of literature addresses the need for reproducibility of PSS modelling methods. The objective of this paper is to make a first step forward in this direction, by proposing an iterative procedure dedicated to build generic meta-models and by applying it to generate a first proposal of PSS meta-model, expected to be re-usable in several distinct modelling and decision-making contexts. [ABSTRACT FROM AUTHOR]