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Quality Management and Ergonomics: An Integrative Approach through the ETdA System Approach.
- Source :
- Procedia Engineering; 2015, Vol. 131, p410-417, 8p
- Publication Year :
- 2015
-
Abstract
- This paper describes a new approach specifically developed for ergonomic assessments and redesign of common areas with free circulation of people: Ergonomic Tridimensional Analysis, ETdA. In these environments, the total quality management philosophy is focused not only in workforce satisfaction, but also in clients’ wellbeing. As a consequence of this interaction, clients and professionals can equally be exposed to the same ergonomic risk factors. From the management point of view, the ongoing concern with the clients requires a continuous improvement in several organizational keys-areas such as quality, occupational safety and health, environment protection, and cost of products and services. Results show that ETdA model will increase the population awareness for ergonomics and creates a co-production responsibility in the changes to be implemented. [ABSTRACT FROM AUTHOR]
- Subjects :
- TOTAL quality management
ERGONOMICS
LABOR supply
JOB satisfaction
PRODUCT quality
Subjects
Details
- Language :
- English
- ISSN :
- 18777058
- Volume :
- 131
- Database :
- Supplemental Index
- Journal :
- Procedia Engineering
- Publication Type :
- Academic Journal
- Accession number :
- 111826922
- Full Text :
- https://doi.org/10.1016/j.proeng.2015.12.435