Is it possible to respond with 100 percent compassion, 0 percent tolerance?

The article discusses the challenges facing higher education administration in the U.S. on striving to balance 100 percent compassion with zero tolerance of a workplace sociopath. Jennifer Francis, a clinical psychologist, notes the anxiety experienced by organizations of getting rid of workplace sociopaths due to concerns for litigation or about public relations fallout. It also presents several strategies to show zero tolerance which include confirming the actual events.