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Communication With Stakeholders Through Corporate Web Sites: An Exploratory Study on the CEO Messages of Major Corporations in Greater China.

Authors :
Ngai, Cindy Sing-Bik
Singh, Rita Gill
Source :
Journal of Business & Technical Communication; Jul2014, Vol. 28 Issue 3, p352-394, 43p
Publication Year :
2014

Abstract

Drawing on an earlier study that views CEO communication as an important strategic tool, this study analyzes the content of CEO messages on Web sites of major corporations in Greater China to reveal their extratextual and intratextual characteristics. The study suggests that the language style employed in these messages, including the linguistic characteristics, regional themes, and interlingual themes, is associated with a corporate communication strategy that is underpinned by CEOs’ beliefs and rooted in cultural values. The findings enhance our understanding of how CEOs view their stakeholders and the content that they include in their messages to stakeholders in order to compete in this digital age. [ABSTRACT FROM PUBLISHER]

Details

Language :
English
ISSN :
10506519
Volume :
28
Issue :
3
Database :
Complementary Index
Journal :
Journal of Business & Technical Communication
Publication Type :
Academic Journal
Accession number :
98360646
Full Text :
https://doi.org/10.1177/1050651914524779