Personalization as a means to improve e-services.

Authors :: Theocharis, Stamatios A.
Tsihrintzis, George A.
Source :: 2013 International Conference on Computer, Information & Telecommunication Systems (CITS); 2013, p1-5, 5p
Publication Year :: 2013
Abstract: The e-Government policy seems to have established itself among citizens and businesses. A critical issue is developing innovative tools for improving services, mainly with regards to the back-office. This will have a positive effect on the image of the front-office. In this paper, we present personalization as a service and propose a means for improving personalization of electronic public services provided by e-governance. [ABSTRACT FROM PUBLISHER]

Language :: English
ISBNs :: 9781479901685
Database :: Complementary Index
Journal :: 2013 International Conference on Computer, Information & Telecommunication Systems (CITS)
Publication Type :: Conference
Accession number :: 94539460
Full Text :: https://doi.org/10.1109/CITS.2013.6705726