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Safety sells service only when...

Authors :
Siddiqi, Shahla
Source :
Motor Age; Sep93, Vol. 112 Issue 9, p60, 3p, 3 Color Photographs, 1 Black and White Photograph
Publication Year :
1993

Abstract

Evaluates the use of safety issues by some service dealers in selling automotive repair. Purchase of safety-related items; Winning customer's trust; Overiddance of safety issues by financial constraints.

Details

Language :
English
ISSN :
15209385
Volume :
112
Issue :
9
Database :
Complementary Index
Journal :
Motor Age
Publication Type :
Periodical
Accession number :
9312061189