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Transforming Aspect of Contact Centers.

Authors :
SINGH, AKANKSHA
Source :
Dataquest; 4/15/2013, Vol. 31 Issue 7, p88-89, 2p
Publication Year :
2013

Abstract

Information about the conference ACE Aspect 2013 by the Apect Software Inc. held in Goa, India is presented. Topics include the plans of the company to improve its presence in India and the increase in the number of research and development (R&D) employees in the country by 10% in 2013. Speakers during the conference include Robert Walker, vice president for customer experience, and Jagannath Narendran, senior vice president for Asia Pacific and the Middle East.

Details

Language :
English
ISSN :
0970034X
Volume :
31
Issue :
7
Database :
Complementary Index
Journal :
Dataquest
Publication Type :
Periodical
Accession number :
86959328