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Transforming Aspect of Contact Centers.
- Source :
- Dataquest; 4/15/2013, Vol. 31 Issue 7, p88-89, 2p
- Publication Year :
- 2013
-
Abstract
- Information about the conference ACE Aspect 2013 by the Apect Software Inc. held in Goa, India is presented. Topics include the plans of the company to improve its presence in India and the increase in the number of research and development (R&D) employees in the country by 10% in 2013. Speakers during the conference include Robert Walker, vice president for customer experience, and Jagannath Narendran, senior vice president for Asia Pacific and the Middle East.
- Subjects :
- CONSUMER behavior
CUSTOMER satisfaction
CONFERENCES & conventions
Subjects
Details
- Language :
- English
- ISSN :
- 0970034X
- Volume :
- 31
- Issue :
- 7
- Database :
- Complementary Index
- Journal :
- Dataquest
- Publication Type :
- Periodical
- Accession number :
- 86959328