The patient satisfaction chasm: the gap between hospital management and frontline clinicians.

MLA

Rozenblum, Ronen, et al. “The Patient Satisfaction Chasm: The Gap between Hospital Management and Frontline Clinicians.” BMJ Quality & Safety, vol. 22, no. 3, Mar. 2013, pp. 242–50. EBSCOhost, https://doi.org/10.1136/bmjqs-2012-001045.

APA

Rozenblum, R., Lisby, M., Hockey, P. M., Levtzion-Korach, O., Salzberg, C. A., Efrati, N., Lipsitz, S., & Bates, D. W. (2013). The patient satisfaction chasm: the gap between hospital management and frontline clinicians. BMJ Quality & Safety, 22(3), 242–250. https://doi.org/10.1136/bmjqs-2012-001045

Chicago

Rozenblum, Ronen, Marianne Lisby, Peter M. Hockey, Osnat Levtzion-Korach, Claudia A. Salzberg, Nechama Efrati, Stuart Lipsitz, and David W. Bates. 2013. “The Patient Satisfaction Chasm: The Gap between Hospital Management and Frontline Clinicians.” BMJ Quality & Safety 22 (3): 242–50. doi:10.1136/bmjqs-2012-001045.