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Pervasive Technology and Public Transport: Opportunities Beyond Telematics.
- Source :
- IEEE Pervasive Computing; Jan2013, Vol. 12 Issue 1, p18-25, 8p
- Publication Year :
- 2013
-
Abstract
- This review of IT-based services offered in public transportation focuses on the passenger's perspective. The authors suggest new directions for future services, stressing the need to develop frameworks for assessing service quality and customer satisfaction. [ABSTRACT FROM PUBLISHER]
Details
- Language :
- English
- ISSN :
- 15361268
- Volume :
- 12
- Issue :
- 1
- Database :
- Complementary Index
- Journal :
- IEEE Pervasive Computing
- Publication Type :
- Academic Journal
- Accession number :
- 85149865
- Full Text :
- https://doi.org/10.1109/MPRV.2012.61