An Overloaded Multiclass FIFO Queue with Abandonments.

MLA

Jennings, Otis B., and Josh E. Reed. “An Overloaded Multiclass FIFO Queue with Abandonments.” Operations Research, vol. 60, no. 5, Sept. 2012, pp. 1282–95. EBSCOhost, https://doi.org/10.1287/opre.1120.1095.

APA

Jennings, O. B., & Reed, J. E. (2012). An Overloaded Multiclass FIFO Queue with Abandonments. Operations Research, 60(5), 1282–1295. https://doi.org/10.1287/opre.1120.1095

Chicago

Jennings, Otis B., and Josh E. Reed. 2012. “An Overloaded Multiclass FIFO Queue with Abandonments.” Operations Research 60 (5): 1282–95. doi:10.1287/opre.1120.1095.