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Study on the Relationship between Organizational Citizenship Behavior and Service Quality --Based on State-Owned Commercial Banks.

Authors :
Qing Wang
Chunling Song
Source :
2010 International Conference on E-Product E-Service & E-Entertainment (ICEEE); 2010, p1-4, 4p
Publication Year :
2010

Details

Language :
English
ISBNs :
9781424471591
Database :
Complementary Index
Journal :
2010 International Conference on E-Product E-Service & E-Entertainment (ICEEE)
Publication Type :
Conference
Accession number :
81388365
Full Text :
https://doi.org/10.1109/ICEEE.2010.5661191