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- Source :
- Voice & Data; Jun2012, Vol. 19 Issue 6, p86-87, 2p
- Publication Year :
- 2012
-
Abstract
- The article discusses the conditions of the operations support system/business support system (OSS/BSS) industry in India. It mentions that factors including media, mobile solutions, and mobile number portability and analytics have driven growth in the industry which is being shaped by ease-of-use of services, service quality and availability, customer behavior, and social media. It notes that key players in the industry include Tata Teleservices Ltd., Bharti Airtel Ltd., and Datacom.
- Subjects :
- SUPPORT services (Management)
TELECOMMUNICATION
SOCIAL media
MARKET leaders
Subjects
Details
- Language :
- English
- Volume :
- 19
- Issue :
- 6
- Database :
- Complementary Index
- Journal :
- Voice & Data
- Publication Type :
- Periodical
- Accession number :
- 77240715