˵20 Years a-Growing″: Revisiting From Human Factors to Human Actors.

Almost two decades ago, I published an article entitled ˵From Human Factors to Human Actors″ (Bannon, 1991) in the book ˵Design at Work: Cooperative Design of Computer Systems″ (Greenbaum and Kyng 1991). This short polemical essay on the need to re-formulate our goals in the fields of information systems design and human-computer interaction to take account of people΄s general motivation and abilities, as well as their work setting, seemed to strike a chord. The article was anthologized in the popular HCI collection ˵Readings in Human–Computer Interaction″ (Baecker et al. 1995) and is still, somewhat to my surprise, cited today. (witness the reference in the Chapter by Hovorka and Germonprez, this Section). [ABSTRACT FROM AUTHOR]