Associations Between Web-Based Patient Ratings and Objective Measures of Hospital Quality.

The article presents a study on the hospital-level associations between Web-based patient ratings on the National Health Service (NHS) Choices Web site and the objective measures of quality. The researchers conducted a cross-sectional observational study of NHS acute hospital trusts in England using data from 10,274 patient Web-based ratings. They found that the information provided by the Web sites represents a potentially important development in measuring the quality of health care.