Veterans' Reemployment Rights: Steps Needed to Ensure Reliability of DOL and Special Counsel Demonstration Project's Performance Information.

The article presents a report from the U.S. Government Accountability Office (GAO) on the need of the Department of Labor (DOL) and Office of Special Counsel (OSC) to take steps that will ensure the reliability of information needed to assess agencies' performance. It addresses the assessment of GAO in resolving the Uniformed Services Employment and Reemployment Rights Act (USERRA) claims. It notes the suggestion of GAO to OSC and DOL regarding the customer satisfaction survey.