Measuring organizational performance and organizational excellence of SMEs - Part 2: an empirical study on SMEs in India.

The article offers an empirical study regarding the establishment of an indigenous model for measuring organizational excellence and organizational performance in small to medium-sized enterprises (SMEs) in India. It states that examination between organizational excellence and organizational performance. It employed materials and methods including a seven variable-based model, development of questionnaires and total correlation method. Results indicate that organizational excellence and organizational performance can be measured by performance variable consolidation. It adds that proposal of a definition of organizational excellence.