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A New Method of Increasing Mail Survey Responses: Contributions to Charity.

Authors :
Robertson, Dan H.
Bellenger, Danny N.
Source :
Journal of Marketing Research (JMR); Nov78, Vol. 15 Issue 4, p632-633, 2p, 2 Charts
Publication Year :
1978

Abstract

The authors investigated the effectiveness of two types of promised incentives in producing responses to a mail survey: a personal cash payment versus on identical (one dollar) contribution to a charity of the respondent's choice. The charity incentive resulted in an increased response rate (41% response with charity incentive, 26% with equal cash incentive, 23% with no incentive). In effect, charitable contributions reduced nonresponse bias, reduced the cost per respondent, and also provided a benefit to charitable organizations. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
00222437
Volume :
15
Issue :
4
Database :
Complementary Index
Journal :
Journal of Marketing Research (JMR)
Publication Type :
Academic Journal
Accession number :
5004124
Full Text :
https://doi.org/10.2307/3150635