EXECUTIVE USE OF HUMAN RESOURCE MANAGEMENT CONTROLS TO IMPROVE FIRM PERFORMANCE: MODERATING EFFECT OF ADMINISTRATIVE INFORMATION.

This study examined HRM controls and the financial performance of firms. Results from executives in 102 firms indicates that behavior control interacts positively with cause-effect knowledge to effect ROA, and that output control interacts negatively with crystallized performance standards to effect ROA. Input control had no effect on performance. [ABSTRACT FROM AUTHOR]