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Automobile Repair: Does Regulation or Consumer Information Matter?

Authors :
Webbink, Douglas W.
Source :
Journal of Consumer Research; Dec78, Vol. 5 Issue 3, p206-209, 4p
Publication Year :
1978

Abstract

The article comments on laws and legislation related to automobile repairs. The author discusses the financial investment that comes with owning an automobile, specifically the annual cost of repairs. He notes that to help consumers avoid being subject to unnecessary costs some U.S. states have begun to require certification or licensing among mechanics or offer some type of consumer awareness course to help educate car owners. The author suggests that there is a research void that needs to be filled to examine the effectiveness of these licensing programs and consumer education courses in order to direct legislation on how to regulate the automobile repair industry.

Details

Language :
English
ISSN :
00935301
Volume :
5
Issue :
3
Database :
Complementary Index
Journal :
Journal of Consumer Research
Publication Type :
Academic Journal
Accession number :
4664425
Full Text :
https://doi.org/10.1086/208732