The Load Less Traveled.

The article reports on the use of the route optimization software by waste management companies in the U.S. to save money and improve customer service. Ewe-Leng Lim, chief knowledge officer at the Institute of Information Technology (IIT), a route optimization software provider, says route optimization involves the creation of the least amount of routes to service customer stops and sequencing those stops efficiently to minimize travel time or distance. He adds that it can also include details as to when drivers should leave for the landfill.