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Strategic use of information technology for increased innovation and performance.

Authors :
Jon-Arild Johannessen
Johan Olaisen
Bjørn Olsen
Source :
Information Management & Computer Security; 1999, Vol. 7 Issue 1, p5, 18p, 4 Diagrams
Publication Year :
1999

Abstract

Although we observe a general optimism concerning IT's potential for creating suitable competitive advantages, there exists a lack of empirical support for the positive economic impact of IT on businesses. This is denoted as the productivity parado x of IT. We argue that in situations of hypercompetition, using conventional productivity measures as the only performance indicator would be inadequate when studying the impact IT has. Furthermore, investing in IT does not ensure its proper implementati on. Consequently there is a need to consider what companies are using IT for and its consequences for innovation and a variety of performance measures. In a study of 200 firms within the Norwegian IT sector, we found that focusing on the use of IT might be a promising route for studying the relationship between IT and successful innovations, and between IT and performance. We also found a number of trade-offs between the various performance measures and between successful innovations and performance. Al though we were able to find positive effects of IT we argue in favour of developing an information and a knowledge strategy prior to developing an IT strategy [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
09685227
Volume :
7
Issue :
1
Database :
Complementary Index
Journal :
Information Management & Computer Security
Publication Type :
Academic Journal
Accession number :
4038014