High scores on the discourtesy scale.

The article presents five situations in which managers show inconsiderate actions during meetings with their subordinates. In a survey of 294 lower-middle and upper-level managers, three respondents acknowledged that in their company's managers were either frequently or occasionally inconsiderate. The survey also indicates that a level of common discourtesy is rooted in managerial work habits. The effects of discourtesy in a company's culture are resentment, deteriorating morale, loss of time, and loss of respect for the manager. The article suggests that the corrective action for this problem will not take place as a result of edicts from the company president. It is, however, a gradual process of overt action and example that creates a climate of considerate and fair treatment of associates and subordinates as well as superiors.