SITUATED PRACTICES OF COMPUTER WORKAROUNDS IN A HOSPITAL MEDICATION SYSTEM: A CASE STUDY.

Authors :: Azad, Bijan
King, Nelson
Source :: Academy of Management Annual Meeting Proceedings; 2008, Vol. 2008 Issue 1, p1-6, 6p, 1 Diagram, 1 Chart
Publication Year :: 2008
Abstract: Recent IT research casts computer workarounds as nominal and aggregate phenomena analyzing their antecedent conditions and their impact. This paper focuses on the content and processes of computer workarounds as situated work practices using negotiated order as a conceptual framework. We propose that some workarounds are based on an alternate negotiated order and may entail coordinated action that goes beyond prior formulations of workarounds as "hacks" or "tweaks" by individual computer users. [ABSTRACT FROM AUTHOR]

Subjects :: INFORMATION technology
COMPUTER systems
COMPUTER science
TECHNOLOGICAL innovations
COMPUTER hacking
COMPUTER programming

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