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An analysis of customer retention and insurance claim patterns using data mining: a case study.
- Source :
- Journal of the Operational Research Society; May2000, Vol. 51 Issue 5, p532, 10p, 2 Diagrams, 4 Charts, 1 Graph
- Publication Year :
- 2000
-
Abstract
- Presents a case study involving problems of interest to the operational research community in the insurance industry and deals with solving the problems. Data mining methodology; Customer retention analysis; Claims analysis.
- Subjects :
- INSURANCE
OPERATIONS research
INSURANCE claims
Subjects
Details
- Language :
- English
- ISSN :
- 01605682
- Volume :
- 51
- Issue :
- 5
- Database :
- Complementary Index
- Journal :
- Journal of the Operational Research Society
- Publication Type :
- Academic Journal
- Accession number :
- 3236814
- Full Text :
- https://doi.org/10.2307/254184