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LEARNING FROM WALT DISNEY.

Authors :
Kelly, Kevin M.
Source :
Automotive Design & Production; Nov2007, Vol. 119 Issue 11, p28-31, 4p
Publication Year :
2007

Abstract

The article focuses on the business success story of Walt Disney Co. and what U.S. automobile makers can learn from it in terms of marketing and brand loyalty. The company has managed to become a leader in the resort and amusement business as a customer service leader. It uses its attraction engineering staff to develop properties and attractions that immerse the guest in the amusement park experience.

Details

Language :
English
ISSN :
15368823
Volume :
119
Issue :
11
Database :
Complementary Index
Journal :
Automotive Design & Production
Publication Type :
Periodical
Accession number :
27789204