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Does the Use of Colored Paper Improve Response Rate to Mail Surveys?: A Multivariate Experimental Evaluation.

Authors :
Keeter, Scott
Kennamer, J. David
Ellis, James M.
Green, Robert G.
Source :
Journal of Social Service Research; 2001, Vol. 28 Issue 1, p69-78, 10p, 3 Charts
Publication Year :
2001

Abstract

Although colored paper is frequently prescribed to enhance response rates of mail surveys, the results of previous evaluations of this technique have been mixed. We therefore, conducted a large-scale experimental study, mailing almost 20,000 questionnaires to members of seven different survey samples. Green, pink and white questionnaires were randomly assigned within each sample. When use of a cover letter and personalization of the mailing were controlled, neither pink nor green colored questionnaires were associated with significant differences in response rates for the aggregated sample or for any of the individual studies. Implications for the continuing use of colored questionnaires and other response enhancements techniques in survey research are discussed. [ABSTRACT FROM AUTHOR]

Details

Language :
English
ISSN :
01488376
Volume :
28
Issue :
1
Database :
Complementary Index
Journal :
Journal of Social Service Research
Publication Type :
Academic Journal
Accession number :
24616031
Full Text :
https://doi.org/10.1300/j079v28n01_04